logoshorty

HTTP 500

internal_error — Shorty API error

Internal server error (HTTP 500): when the Shorty API returns the internal_error error, why, and how to fix it.

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CodeHTTP statusType URI
internal_error500https://aishorty.com/docs/api/errors/internal_error

When it happens

An unexpected error occurred on our side. Unlike service_unavailable, this is not a mapped/known condition.

Example response

{
  "type": "https://aishorty.com/docs/api/errors/internal_error",
  "title": "Internal server error",
  "status": 500,
  "detail": "An unexpected error occurred.",
  "instance": "urn:request:req_01J9Z8ABCDEFGH0123456789",
  "code": "internal_error",
  "request_id": "req_01J9Z8ABCDEFGH0123456789"
}

How to fix it

Retry after a short delay. If it persists, contact support with the request_id from the problem body so we can trace it.

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