Summary
A resolution path has been identified for a CosmosDB access issue preventing coders from opening PDF files. A code change is planned for implementation on Thursday, June 25, 2026, IST, impacting U.S. users primarily.
CosmosDB Access Issue Resolution
Highlights
Issue Identification and Resolution
The team has identified a resolution for an issue preventing coders from accessing PDF files in CosmosDB. A code change is required to update CosmosDB access.
Implementation Plan
Product and L2 teams are delivering the solution. The target implementation time is the start of business on Thursday, June 25, 2026, IST. This timing was chosen due to the primary impact on U.S.-based users.
Communication and Follow-up
Updates regarding the solution and implementation timeline will be sent via email to those on the outage meeting invite. The ticket will remain open until U.S. hours on June 25, 2026, to allow U.S. users to confirm the resolution.