Mintzberg's 10 Managerial Roles Explained | Interpersonal, Informational & Decisional

The video introduces Henry Mintzberg's 10 distinct managerial roles, grouped into three categories: interpersonal, informational, and decisional. It promises to explain all 10 roles with real-world examples.

Interpersonal roles involve how managers work with people and focus on relationships and influence. These include: Figurehead (ceremonial and symbolic tasks), Leader (setting expectations, coaching, motivating), and Liaison (networking and connecting with external groups).

Informational roles center on gathering, sharing, and communicating information. These are: Monitor (scanning for information, tracking trends), Disseminator (sharing information internally within the team), and Spokesperson (representing the organization and communicating information externally).

Decisional roles are about making choices and committing resources. These roles include: Entrepreneur (piloting improvements and initiating change), Disturbance Handler (responding to unexpected problems and stabilizing operations), Resource Allocator (deciding on resource distribution), and Negotiator (bargaining and securing commitments).

The video concludes by recapping the three categories of roles: Interpersonal (builds relationships), Informational (manages knowledge), and Decisional (drives action). It highlights that roles can be inward or outward-facing, and proactive or reactive, and offers additional resources for learning.