Western Digital SSDs Causing Issues with Windows 11 24H2 Update

Introduction to the Issue00:10

The video discusses a known issue where Windows 11 version 24H2 crashes with certain Western Digital and SanDisk SSDs due to a problem with the host memory buffer (HMB).

Affected Products01:05

The video briefly mentions the affected SSD models and provides information on where to find the complete list. It advises pausing the video at a specific timestamp to view the products.

Resolution Steps01:50

Western Digital recommends updating the SSD firmware prior to installing the Windows update. The video explains how to download and install the Western Digital Dashboard which provides necessary tools for firmware update.

Precautionary Measures02:30

Viewers are instructed to backup all important data before proceeding with the firmware update to avoid data loss.

Conclusion03:05

The video concludes that following these steps should mitigate blue screen issues after the Windows update.