Summary
Highlights
The video starts with significant updates: the business sold its old truck and trailer, upgrading to a 2019 Ram 2500 and a 14-foot dump trailer. They also hired a new employee, a subscriber, who will be fully introduced after a 30-day trial. The team has been investing in demolition training and certifications to expand their heavy-duty hauling services.
The team carries out a typical day of junk hauling, demonstrating how they manage multiple jobs. A key focus is on their business restructuring, with clear roles like Josh as Field Operations Manager and Avery handling Client Satisfaction and HR. They emphasize focusing on 'thousand golden BBs'—small, consistent improvements in customer service, internal meetings, and team cohesion, rather than a single 'silver bullet' strategy.
The hosts discuss the challenges and importance of hiring. They stress the need to stick to high standards for integrity and accountability when bringing new people into the company. They also highlight the benefits of having a dedicated office space for their operations, especially for privacy and professionalism when hiring, as opposed to working from home.
A subscriber asks about how to determine pricing for junk removal services. The hosts explain that pricing depends on equipment, disposal fees, and personal expenses. They advise new businesses to calculate their costs, and then research established local companies to set competitive and profitable rates rather than undercutting themselves based on cheaper, less professional competitors. They emphasize that pricing varies significantly by city and state due to different disposal fees.
The second subscriber question addresses how to get jobs when first starting. The advice is to focus on one platform and master it, rather than spreading oneself thin across many. They mention platforms they've used in the past, such as Thumbtac and Networks for lead generation, and gig apps like Junk Gurus and Dolly. The hosts share that by narrowing their focus to junk removal and a single marketing strategy, their monthly revenue significantly increased, reaching $20,000 in July without creating new content.
The hosts strongly request that subscribers refrain from calling their business phone number, as it is reserved for junk removal clients and disrupts their operations. They provide alternative ways for subscribers to engage, such as commenting on videos or visiting their website learn tohaul.com for free resources, and mention that direct personal calls will result in being blocked.
After completing several jobs, including an unexpected additional one, the team reveals that they made $1,263.22 for the day. While not their best day, it marks a strong start to August, with a monthly revenue goal of $30,000. They reiterate their reliance on House Call Pro for business management and credit their continued learning from mentors like Alex and Leila Hormozi for their business insights.