Strategy for Improving Digital Services to Optimize Non-Tender Procurement of Goods and Services at Pusyantek BRIN

Introduction and ContextPage 1

The study addresses the critical need for improving government procurement systems to achieve good governance and clean government, in line with President Jokowi's directives for digital transformation. As a Public Service Agency (BLU), Pusyantek aims to enhance its services, increase contract values, and provide efficient technology services to the public. The research highlights the shift toward e-procurement to simplify processes and improve accessibility for stakeholders.

Research MethodologyPage 1

The research employs a qualitative exploratory method to identify the root causes of procurement inefficiencies. This approach involves deep-dive data collection, including standard open interviews, integration evaluations, and assessments of organizational adaptability and e-procurement requirements.

Findings and DiscussionPage 1

The study reveals an urgent need to refine procurement processes due to stakeholder dissatisfaction with speed and complexity. The implementation of Perka No. 1 of 2022 serves as a strategic framework to regulate non-tender procurement. Successful implementation relies heavily on strong leadership, competent human resources, and reliable digital infrastructure, which collectively contribute to greater organizational efficiency and accountability.

Conclusion and RecommendationsPage 1

The research concludes that while the e-procurement system at Pusyantek BRIN is functional, continuous improvements in efficiency and accountability are necessary. Future recommendations focus on systematic policy evaluation, enhanced training for staff, and the development of more user-friendly systems supported by all stakeholders to ensure the effectiveness of digital transformation.