Delegating Work By Harvard Business Review: 20 Minute Manager series: Animated Summary

Delegation involves transferring responsibility for a task, project, or function to another person while retaining authority and accountability. Effective delegation is a key management skill, not a relinquishment of authority.

Delegating reduces workload, frees up time for leadership development, improves coaching skills, and boosts job satisfaction. It also benefits employees by increasing motivation, confidence, and skill development, and the organization through improved staff skills and higher engagement.

Before delegating, determine what work to hand off, identify required skills, and articulate clear goals, expected outcomes, and success measures.

Identify the best person by reviewing strengths and weaknesses, looking for candidates willing to grow, and considering factors like growth and development needs, availability, previous assignments, assistance required, and time on the job.

Clearly describe the job, expectations, and the importance of the work. Communicate the scope of the delegated assignment to the rest of the team to prevent resentment and build trust.

After delegating, monitor progress, provide support as needed, and address problems without micromanaging. Offer coaching, encouragement, and resources if an employee faces roadblocks.