Update on LTC Policy Beneficiary's Father's Care and Billing

Communication Method and Initial Placement

Brian Farrier, son of beneficiary Bennett H. Farrier, responded to a Genworth voicemail via typed message due to hearing loss. He reported that his father moved into Benton House (BH) in Newnan, GA, on October 1, 2025, after living in an independent facility since February 2023. Initially, his father paid $5000/month for Level 0 care, which included no additional care costs.

First Health Incident and Increased Care Level

On Thanksgiving Day, Brian's father experienced a mini-stroke. He returned to BH within ten days, as he was not approved for acute physical therapy elsewhere, and received physical therapy at BH. Upon his return, he was placed in BH's Level 1 care, costing $6000/month. Brian considers the additional $1000/month as care costs for January through March, and potentially for most of December and the first four days of April.

Second Health Incident and Continued Care

On April 5, 2026, Brian's father suffered a hemorrhagic stroke. After treatment at Grady Hospital and Newnan Health and Rehabilitation (expected to be covered by Medicare/BC/BS), he returned to BH on May 6, 2026. His care level remained unchanged, though he became wheelchair-bound after this incident.

Invoice Submission

Brian will upload BH invoices from December through April. He previously uploaded May and June invoices, along with his father's current care plan, to Genworth's online portal.