Tarush Call Center Agent

Summary

This video depicts a humorous interaction with a call center agent named Gery, who responds to a caller with an unexpectedly angry and sarcastic tone, leading to a comical exchange about customer service etiquette and pronunciation.

Highlights

Caller's Question and Agent's Scolding00:00:18

The caller attempts to ask a question, but Gery immediately scolds, "Is that how people should ask? You need something! You should use a softer tone, not like that. Who do you think you are? Are you mad?" leading the caller to state they won't ask anymore due to the agent's anger.

Threat to Report and Agent's Challenge00:00:37

The agent challenges the caller, "If you're mad, don't call here. What? I'll report you? Go ahead! Yes, really. Yes, go ahead. Okay, you can report to customer service for your comments and suggestions, go ahead."

Pronunciation Lesson00:01:37

Gery then gives the caller an unsolicited pronunciation lesson, stating, "You should be thankful, I'm teaching you the correct pronunciation. What is P-K-I-K-U? Isn't that funny? So, are you crazy?"

Call Center Agent's Angry Greeting00:00:01

The video opens with a call center agent, Gery, answering the phone in a frustrated tone, asking "Good morning, is Gery? Why did it take you so long to answer? You've been calling me over and over."