Summary
Highlights
Understanding Cultural Norms00:00:45
Different cultures have various ways of greeting people, such as bowing in some countries or kissing on the cheek in European nations. Understanding and respecting these cultural differences shows consideration.
Make Eye Contact and Smile00:01:09
When first making eye contact, limit it to about six seconds, then look away and look back to avoid staring, while still maintaining engagement. A million-dollar smile shows interest and happiness to see the person.
Use a Polite and Appropriate Greeting00:01:35
The greeting should depend on the situation and the person. Common greetings include 'hello' or 'nice to meet you'. Historically, 'how do you do' was the proper etiquette for a first meeting, even though it sounds old-fashioned today.
Use Their Name00:02:09
Using someone's name makes them feel special and shows respect. If you forget someone's name, be honest and politely ask them to remind you.
Use Appropriate Body Language00:03:02
Good body language includes making eye contact, smiling, standing up if seated, and maintaining good posture. Avoid crossing your arms as it can appear negative or closed off; instead, keep your hands open or at your side to seem more welcoming.
Pay Attention to the Other Person's Response00:03:44
Observe if the person seems interested or distracted. If they are engaged, it's a good time to start a conversation. If they seem busy, like being on their phone, give them space until they are ready to interact.
End the Greeting Appropriately00:04:20
Keep the ending short and sweet, using phrases like 'it was so lovely to meet you' or 'have a nice day'. In a professional setting, a proper handshake is appropriate.