Fun Medicare Training (5/28/26)

The session begins with a lively welcome, setting the tone for an energetic day. Sales figures are announced, highlighting a strong performance with $23,879 in new revenue yesterday and $42,945 for the week. Several agents, including Clay, Tyler, Holt, Chandler Bobo, Luke, John P, Dustin, and Josh, are recognized for exceeding $1,200 in revenue. The team also celebrates consistent monthly revenue increases.

Holt from the sales development team shares call and transfer statistics. Joe made 503 calls with 8 transfers, Dakota 501 calls with 4 transfers, and Mason 447 calls with 9 transfers. Toby booked 11 appointments and Dakota booked 4, showcasing the team's significant impact on overall sales success. A story about Cody Dak's high expectations despite strong performance underscores the team's commitment to excellence.

The main event is an interactive Kahoot quiz on Medicare and insurance trivia, open to both in-person attendees and virtual guests. Participants are encouraged to join, with a new twist introduced: betting points based on confidence levels for each answer. This adds an extra layer of strategy and excitement to the learning process.

The first question asks about a non-forfeiture option allowing a whole life policy to remain active with an adjusted face amount after lapsing. The correct answer is 'Reduced Paid Up,' which maintains coverage for life based on the accumulated cash value.

The second question focuses on the most important benefit of a Medicare Advantage Prescription Drug (MAPD) plan. The answer, 'Max Out-of-Pocket,' is emphasized as it addresses a key difference between MAPD and original Medicare.

The third question delves into another non-forfeiture option where the cash value of a policy is used to pay premiums for a lapsed policy. The correct answer is 'Automatic Premium Loan,' which helps maintain coverage while offering a chance to get back on track with payments.

This question asks which benefit of the Etna Recovery Care product fills a specific gap in a Medsup plan. The answer is 'Part B excess charges,' particularly relevant for plans like Plan N, due to Etna Recovery Care being an indemnity plan.

The quiz continues with a question about a non-forfeiture option that allows a policy to remain active for an adjusted term after it lapses. The correct answer, 'Extended Term,' means the policy's original face amount is maintained for a limited duration.

This scenario-based question asks what coverage a person most likely has if they use the VA and it's paid for everything, including a local hospital visit. The answer is 'Tricare for life,' given that it covers all costs at the hospital without needing prior approval like ChampVA.

A scenario describes a person paying $200/month for insurance, $40 for PCP visits, and $2,000 for an ER visit. The most likely coverage is identified as a 'Medicare Supplement Plan (Medigap),' distinguished from Medicare Advantage by the ER cost and PCP co-pay.

This question describes a plan with a network, $900 MOP, zero doctor co-pays, and the inability to rejoin if leaving. The answer is an 'Employer-Sponsored Retirement Plan,' identified by the low MOP, zero co-pays, and the non-rejoinable clause.

A scenario details a plan costing $74/month, $25 for specialists, and filling hospital gaps. The answer is 'Medicare Advantage with HIP' (Hospital Indemnity Plan), pinpointed by the monthly cost, specialist co-pay, and gap-filling benefit.

This question describes a plan with little or no co-pays and a $120 'give back' on the check. The most likely coverage is an 'MAPD Give Back Plan,' which returns a portion of the Medicare Part B premium.

A person in Louisiana with a Medsup wants to lower it, has APIB, and turns 72 next month. The applicable enrollment code is 'GI (Guaranteed Issue)' due to the Birthday Rule, which allows switching Medsups around their birthday.

A person turned 61 last year, Medicare started yesterday, and they want a Medsup. The enrollment code is 'Open Enrollment,' as they are within their initial six-month Medigap open enrollment period.

The question is about changing a drug plan next month. The correct enrollment code is 'AEP (Annual Enrollment Period),' which allows changes for the upcoming year.

A person is six months from their Medicare effective date and cannot afford a Medsup. The suggested enrollment is for a 'Medicare Advantage Plan,' as it provides comprehensive coverage at a lower or no premium.

The final question asks what to sell against an employer-sponsored plan with a $900 MOP. The answer given is 'Medap,' suggesting a Medicare Advantage Plan as an alternative option for those with employer coverage.

The top three Kahoot winners are announced: Joe in third, Hannah in second, and Josh in first place, showcasing their knowledge of Medicare concepts. The session concludes with a renewed focus on sales and encouragement for team members to maintain high energy and hospitality for incoming guests, aiming for another strong sales day.