5 ways to listen better | Julian Treasure | TED

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Summary

Julian Treasure discusses the importance of conscious listening, highlighting how modern society is losing this vital skill. He explains the cognitive processes behind listening and provides five practical exercises to improve active listening for better understanding and connection.

Highlights

Exercise 2: The Mixer
00:04:24

The second exercise, called 'the mixer,' involves focusing on how many individual channels of sound can be discerned in a noisy environment. This improves the quality of listening by increasing awareness of the soundscape.

Exercise 3: Savoring
00:04:52

The third exercise, 'savoring,' encourages appreciating and enjoying mundane sounds, such as a tumble dryer or a coffee grinder, to discover the 'hidden choir' of sounds around us.

Exercise 4: Listening Positions
00:05:32

The fourth and most crucial exercise is 'listening positions.' This involves consciously adjusting one's listening perspective or filters, playing with different ways to pay attention based on what is being listened to.

Exercise 5: RASA
00:05:58

The final exercise is an acronym, RASA (Sanskrit for 'juice' or 'essence'), which provides a framework for conscious communication: 'Receive' (pay attention), 'Appreciate' (make acknowledging noises), 'Summarize' (confirm understanding), and 'Ask' (ask questions afterward).

The Importance of Teaching Listening
00:06:30

Treasure emphasizes that conscious listening is essential for living fully, connecting to the physical world, understanding others, and spiritual growth. He calls for listening to be taught as a skill in schools to foster a world of connection, understanding, and peace.

The Decline of Listening
00:00:15

Julian Treasure states that we are losing our ability to listen, retaining only 25% of what we hear despite spending 60% of our communication time listening. He defines listening as making meaning from sound, a mental process involving pattern recognition, differencing (noticing changes in sound), and filters. He emphasizes that these filters unconsciously shape our reality and attention, and that sound also provides cues about space and time.

Why Listening is Declining
00:02:20

Several factors contribute to the decline in listening: the invention of recording technologies reduces the need for careful listening; increased noise in the world makes listening tiring; headphones create 'sound bubbles' hindering shared listening; impatience leads to a preference for 'sound bites' over thoughtful conversation; and desensitization due to overwhelming media makes it harder to notice subtle sounds. This loss of listening is serious because it impedes understanding.

Exercise 1: Silence
00:04:08

The first exercise to improve conscious listening is to practice three minutes of daily silence. This helps to reset ears, recalibrate hearing, and allows one to hear quiet sounds again.

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