Summary
A code change is in progress to resolve an issue preventing users from opening PDF files due to CosmosDB access limitations. The fix is targeted for implementation on June 25, 2026 IST and will be communicated to affected users.
CosmosDB PDF Access Issue Resolution
Highlights
Problem Identification and Solution
The issue preventing users from opening PDF files has been identified. A code change is required to update CosmosDB access to resolve this problem.
Implementation Details and Timeline
Product and L2 teams are working on implementing the necessary code change. The target implementation date is June 25, 2026 IST. The implementation window was chosen to minimize impact on all CosmosDB users.
Communication and Validation
Updates, including the implementation timeline, will be communicated to impacted users via email. The incident will remain open until business hours on June 25, 2026 IST to allow for validation and confirmation of the resolution.