Summary
Raw notes from a two-day planning offsite, grouped into the three themes that survived prioritisation — retention, integration depth, and pricing clarity — plus the items deliberately parked.
Offsite Notes — Q4 Roadmap Themes
Highlights
Retention is the judged number
Unanimous: week-four retention, not signup volume, is what the roadmap is measured against. Concretely, finish the activation rework before starting anything new.
Integration depth over breadth
Ship two connectors properly rather than six partially. A half-working connector costs more in support time than it earns in signups.
Pricing clarity, not price change
Nobody argued the tiers are wrong; several people argued nobody can explain them. The action is a rewrite of the pricing page and upgrade copy.