Summary
A resolution path has been identified for an issue preventing coders from opening PDF files in CosmosDB. A code change will be implemented by the start of business on Thursday, 6/25/26 IST, impacting US-based users. Updates will be sent via email, and the ticket will remain open for user confirmation.
CosmosDB Access Issue Resolution
Highlights
Issue Identification and Resolution Plan
The team has identified a resolution path for the CosmosDB access issue, which prevents coders from opening PDF files. A code change is required to update access permissions within CosmosDB.
Implementation Details and Timing
Product and L2 teams are delivering the solution, with a target implementation by the start of business on Thursday, 6/25/26 IST. The timing was chosen to minimize impact on primarily US-based users, as the change will affect all users accessing CosmosDB.
Communication and Confirmation
Product and L2 will send email updates with solution details and a specific timeline to attendees of the outage meeting. The ticket will remain open until US hours on Thursday, 6/25/26, allowing US users to confirm the resolution.