La communication commence avant même de prononcer un mot | Steve ANDRIAMASY | TEDxAnkilifaly

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Summary

Steve ANDRIAMASY discusses how communication begins before words are spoken, emphasizing the importance of first impressions, credibility (ethos), reputation, appearance, and body language to effectively convey a message and have an impact.

Highlights

The Power of Non-Verbal Communication
00:00:21

Communication starts even before speaking a word. An example of a chance encounter illustrates how a strong connection can be made without any verbal interaction. This power of non-verbal communication allows someone to make an impact without saying anything.

Communication is a Skill to Learn
00:02:51

The speaker shares his personal journey, from being an introverted student with communication difficulties to becoming an oratory champion. He highlights that communication is a learned art, not an innate talent, and that even introverts can be effective communicators.

The Impact of First Impressions
00:05:01

The first impression is crucial. It's the 'cake' upon which words are merely the 'cherry'. A good first impression is far more impactful than eloquent phrases, as seen in luxury boutiques and high-end car brands that communicate value without needing to speak.

Ethos: The Credibility of the Speaker
00:06:36

In oratory, 'ethos' refers to the speaker's credibility. Regardless of the message's truth or eloquence, people will not listen if the speaker lacks credibility. A bad first impression can lead to negative interpretations, while a good one makes people more receptive, remember you, and even forgive your mistakes.

Building Your Ethos: Proof and Reputation
00:09:54

To strengthen ethos, tangible proof of your brand image is essential, like a diploma for an expert. Beyond tangible proof, reputation – what people say about you when you're not present – plays a significant role. A strong reputation, like Elon Musk's, can convey value before any words are spoken.

Enhancing Ethos: Appearance
00:12:11

When lacking a solid reputation or tangible proof, paying attention to your appearance (clothing and accessories) is vital. It's the first thing people notice. While comfort is key, understanding the 'dress code' of an environment is crucial for being taken seriously and facilitating connection.

Enhancing Ethos: Body Language
00:15:20

Adopting confident body language is another way to make a good first impression. This includes maintaining good posture (straight back, squared shoulders, chin parallel to the ground), a calm and charismatic walk, and open gestures that project authority and confidence. Avoiding self-enclosed postures and taking up space signals power.

Enhancing Ethos: Facial Expressions
00:17:53

Finally, a genuine and confident smile is a powerful tool. It's inspiring, builds trust, and makes you more approachable. Smiling now, rather than waiting for perfection, is encouraged as it significantly impacts how others perceive you.

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