The Mattering Effect: Success and Mattering Are Not the Same Thing - John R. Miles

Show notes

John R. Miles graduated from the Naval Academy and spent years supporting special operations teams, including SEAL units, on ships and in high-risk missions. He later ran technology teams at Dell and Lowe's, and he now writes books and hosts the Passionstruck podcast. Charles talks with him about what he learned leading people where mistakes cost lives and where they only cost money.

When John started at Lowe's, the team he inherited ranked last in the company's employee survey. He explains what he found when he talked to the people on that team, why they had stopped speaking up, and the…

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