Summary
Highlights
The session kicks off with an overview of sales performance, celebrating a strong daily total of $20,300 and a weekly total of $79,855. High-performing agents are acknowledged, with Dustin Higginbotham leading the sales. The team is challenged to exceed $100,000 for the week and potentially reach $200,000 for the month. Transfer numbers are also highlighted, with a total of 3,072 calls and top performers recognized, including Dak with 10 transfers.
The trainer introduces a Kahoot quiz to test the team's knowledge. After a brief technical hiccup and a humorous moment where the trainer pays for the Kahoot subscription on the spot for $588, participants are encouraged to join the game. Newcomers are welcomed, and the atmosphere is kept light-hearted with witty remarks and playful banter.
The first Kahoot question asks about the number of days Medicare Part B covers for skilled nursing facilities. The correct answer, 'zero,' surprises many, as Part A covers skilled nursing. This question highlights a common misconception and reinforces the distinct coverages of Medicare Parts A and B.
Participants are asked to identify one of the enrollment codes for MedSync. The correct answers include 'Open Enrollment,' 'Underwriting,' and 'GI.' The trainer clarifies that 'OEP' (Open Enrollment Period) is for Medicare Advantage, while 'Open Enrollment' applies to Med Supp, further explaining the differences for clarity.
The quiz moves to the coverage of Medicare Advantage (MA) for skilled nursing facilities. The correct answer, '100 days,' is explained, noting that while the first 20 days are 100% covered, days 21-100 typically involve a copay, and after day 100, the beneficiary is responsible for all costs. This question clarifies the nuances of MA coverage in skilled nursing.
The training then focuses on commission payment terms, specifically 'Advanced' and 'As-Earned.' 'Advanced' refers to commissions paid upfront, while 'As-Earned' means monthly installments. The trainer uses examples to explain how a 9-month or 12-month advance works, contrasting it with the 12 monthly installments of 'As-Earned' compensation.
The quiz covers the maximum annual benefit on Aetna standalone dental plans, which is $5,000. It then transitions to discussing which final expense (FeX) carrier to use for customers with active cancer. Core Bridge is identified as the appropriate carrier due to its Guaranteed Issue (GI) plan, and the advantages of Core Bridge's commission structure are highlighted.
The session delves into nonforfeiture options, specifically identifying 'Automatic Premium Loan' as the option that uses cash value to pay premiums. Other options like 'Extended Term' and 'Reduced Paid Up' are also explained, clarifying how each manages policy benefits and premiums when a policyholder stops paying.
A question about how many years a GI or modified base policy will not cover natural death reveals the answer is '2 years.' Following this, the minimum age limit on American Amicable Facts is identified as 'zero,' emphasizing its suitability for younger clients and its unique social security withdrawal process, making it a preferred carrier for fixed appointments.
A scenario about co-pays and a dermatologist visit is used to deduce that the policyholder likely has a Medicare Plan N, distinguishing it from Medicare Advantage or Plan G due to specific co-pay and excess charge details. Another question reveals that individuals in Alaska are most likely to have a MedSup due to the lack of Medicare Advantage options in the state.
The quiz addresses a trick question about the 2026 Plan N deductible, with the correct answer being 'zero' as Plan N does not have its own deductible but rather doesn't cover the Part B deductible. The final question asks about the commission duration for most Med Subs, with '6 years' being the answer, comprising an initial commission year and residual payments, prompting agents to review policies around the 6-year mark.
The Kahoot winners are announced, with John P taking first place, followed by Coley and Smitty. The trainer playfully acknowledges John P's consistent wins. The session concludes with a moment of reflection on the learning and fun experienced, and a strong motivational push for the team to continue their hard work and achieve their sales targets for the day.